[E-Form] Official Website Of Kuching Water Board

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IMPORTANT NOTICE

WATER SUPPLY INTERRUPTION NOTICE AT FAC ROAD (5+716) MATANG, KUCHING

CUSTOMER SATISFACTION SURVEY

Customer Satisfaction Survey

Thank you for visiting our website. Please take a few moments to complete this satisfaction survey. Please fill in all the compulsory field.

*Compulsory Field

*Treated water quality of supply1 (20%)
2 (40%)
3 (60%)
4 (80%)
5 (100%)

*Email

*Continuity of supply1 (20%)
2 (40%)
3 (60%)
4 (80%)
5 (100%)

*Pressure of supply1 (20%)
2 (40%)
3 (60%)
4 (80%)
5 (100%)

*Overall Reliability of supply1 (20%)
2 (40%)
3 (60%)
4 (80%)
5 (100%)

*Effectiveness, Efficiency & Promptness of service provision1 (20%)
2 (40%)
3 (60%)
4 (80%)
5 (100%)

*Fairness in service provision1 (20%)
2 (40%)
3 (60%)
4 (80%)
5 (100%)

*Courtesy & care in service provision1 (20%)
2 (40%)
3 (60%)
4 (80%)
5 (100%)

*Affordability of water supply
1 (20%)
2 (40%)
3 (60%)
4 (80%)
5 (100%)

*Please enter the code

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Last Updated Date : 27 September 2023

Head Quarters Office
Operating Hours :
8.00 AM - 5.00 PM (Monday - Friday)

KWB Payment & Consumer
Services Counters
Operating Hours :

Head Quarters :
8.00 AM - 4.30 PM (Monday - Friday)

UTC Sarawak :
8.00 AM - 7.00 PM (Monday - Friday)
8.00 AM - 5.00 PM (Saturday & Sunday)

Public Holiday : CLOSE

Kuching Water Board (KWB) Head Quarters
Jalan Batu Lintang
93200 Kuching,
Sarawak.

Telephone Lines:
082-222 222 (General)
082-222 333 (Call Centre) - 24 Hours

Fax Lines:
082-222 259 (General)
082-222 272 (Call Centre) - 24 Hours

SMS: 019-886 6650

Email: kwb@kwb.gov.my

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