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The Official Website of
Kuching Water Board

Head Quarters Office
Operating Hours : 
8.00 AM - 5.00 AM (Monday - Friday)

KWB Payment & Consumer
Services Counters
Operating Hours : 

Head Quarters :
8.00 AM - 4.30 PM (Monday - Friday)

UTC Sarawak :
8.00 AM - 7.00 PM (Monday - Friday)
8.00 AM - 5.00 PM (Saturday & Sunday)

Public Holiday : CLOSE

Kuching Water Board (KWB) Head Quarters
Jalan Batu Lintang
93200 Kuching,

Telephone Lines:
082-222 222 (General)
082-222 333 (Call Centre) - 24 Hours

Fax Lines:
082-222 259 (General)
082-222 272 (Call Centre) - 24 Hours

SMS: 019-886 6650


Functions of KWBFunctions of KWB

The Board is responsible for the administration, management and supervision of all waterworks situated within its area of supply and the primary function of the Board is to ensure that an adequate production and supply of quality treated water to consumers within its area of supply and to meet the increasing demand brought about by development and growth in the area.

In accordance with Section 18 (3) - (4) of the Water Ordinance 1994, the general functions of the Kuching Water Board as a Water Supply Authority are as follows:-

(i) "It shall be the duty of a Water Supply Authority subject to the provisions of this Ordinance and any regulations made hereunder, to supply water to the consumers within the limits of its area of supply."
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