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The Official Website of
Kuching Water Board
 
 

Head Quarters Office
Operating Hours : 
8.00 AM - 5.00 AM (Monday - Friday)

KWB Payment & Consumer
Services Counters
Operating Hours : 

Head Quarters :
8.00 AM - 4.30 PM (Monday - Friday)

UTC Sarawak :
8.00 AM - 7.00 PM (Monday - Friday)
8.00 AM - 5.00 PM (Saturday & Sunday)

Public Holiday : CLOSE

Kuching Water Board (KWB) Head Quarters
Jalan Batu Lintang
93200 Kuching,
Sarawak.

Telephone Lines:
082-222 222 (General)
082-222 333 (Call Centre) - 24 Hours

Fax Lines:
082-222 259 (General)
082-222 272 (Call Centre) - 24 Hours

SMS: 019-886 6650

Email: kwb@kwb.gov.my

 
Mobile dan SMS ServicesMobile dan SMS Services

Mobile Services

1.  Log Enquiries, Complaints and Feedback (TALIKHIDMAT) - http://m555999.sarawak.gov.my

 

SMS Services

1.  TALIKHIDMAT

To submit a case:
- Type 555999 submit followed by your message
- Example: 555999 submit Street lamp malfunction at Jalan Song
- Submit by sending to this number: 62999

To check case status:
- Type 555999 status followed by your case number
- Example: 555999 status 20100201-001
- Check by sending to this number: 62999

Note:
Normal SMS rate will apply when you send messages to 62999.
System generated SMS replies from TALIKHIDMAT are free of charge.

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