Dear Value Consumers,


As required by the Inland Revenue Board Malaysia (“IRBM”), it is mandatory for Kuching Water Board to implement e-invoicing in coming 1st July 2025.   


To comply with the stipulations set forth by the IRBM, please furnish us the following profile information, should you need e-invoice:   

• Registered Name/ Business Name
• Tax Identification Number (issued by IRBM)
• Business Registration Number / Identification Number / Passport Number
• Sales & Services Tax Registration Number
• Email Address 
• Registered Address/ Business Address
• Contact Number
• Sales Tax Exemption Certification Number / Special Exemption as per gazette orders (if applicable)  

Businesses failing to adopt e-invoicing may face fines, legal actions, tax losses, and market exclusion.

We prioritise the confidentiality and security of your data and will ensure that it is handled with utmost care and in strict compliance with applicable laws and regulations.   
Please do not hesitate to email us at billing@kwb.gov.my should you require further clarification.

Thank you for your cooperation and continuous support.