Complaint Form - Official Website Of Kuching Water Board

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Complaint Form

Description:

Please state here your complaint together with your location/address. Thank you.

* Fields are compulsory to be filled.

Full Name *

Contact No. *

Email *

Complaint *

© Copyright of Kuching Water Board

Last Updated On 25 Sep 2025

Head Quarters Office
Operating Hours :
8.00 AM - 5.00 PM (Monday - Friday)

Kuching Water Board
Payment & Consumer
Services Counters
Operating Hours :

Head Quarters :
8.00 AM - 4.30 PM (Monday - Friday)

UTC Sarawak :
8.00 AM - 7.00 PM (Monday - Friday)
8.00 AM - 5.00 PM (Saturday & Sunday)

Public Holiday : CLOSE

Kuching Water Board
Jalan Batu Lintang
93200 Kuching,
Sarawak.

Telephone Lines:
082-222 222 (General)
082-222 333 (Call Centre (07.00 AM - 12.00AM))

Fax Lines:
082-222 259 (General)
082-222 272 (Call Centre (07.00 AM - 12.00AM))

WhatsApp: 019-886 6650

Email: kwb@kwb.gov.my

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Poll

KWB has made progress in water conservation.

Agree Disagree

Are you concerned about potential local water supply issues?

Yes No

Do you think the water you drink is of good quality?

No, very bad No, bad Average Yes, good Yes, very good

How often do you hear about water conservation in the media?

Daily Weekly Monthly Bi-monthly None Others

Is the water supply frequency sufficient for your needs?

Yes No

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