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The Official Website of
Kuching Water Board
Quality PolicyQuality Policy

Kuching Water Board is committed and continually strives to provide at all times an adequate and reliable quality potable water supply at acceptable charges to all consumers within its area of jurisdiction at the highest attainable standards in quality and service that consistently comply with customer requirements.

Within the framework of our quality management system we commit to:

1 Adhere to the requirements of QMS Standard ISO 9001:2000
2 Provide appropriate measures, facilities and avenues to sustain continuously an acceptable employee performance towards the proper operation and maintenance of the QMS.
3 Continually enhance and improve the QMS to ensure that it is appropriate and effective for helping us to achieve our QMS objectives and goals.
4 Continually review performance against functional objectives and goals supporting these quality commitments and address shortcoming.
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